In An Emergency Listen To….?
By
(Source) If there is a snow storm (or snow monster), tornado, power outage or anything that might raise questions about whether an event you are sponsoring will occur, do people know how learn the event’s status? Sure they can call the box office, but if you are performing at a venue you don’t control or if someone has been unable to change the message on the voicemail, how will people know where to get information? ...
When To Clap & What To Wear: Two Remarkably Practical Guides You Can Use
By
Chattanooga Symphony & Orchestra concertmaster Holly Mulcahy has been on a tear as of late by tackling two of the most difficult questions arts orgs (especially classical music groups) encounter on a regular basis: when to clap and what to wear. Mulcahy addresses each in separate posts at her blog, Neo Classical, and unlike the typical examination of these well-worn topics, she provides a wealth of useful insight geared far more toward making patrons feel ...
Ignoring The Online Anger
By
Back in February I wrote about Embracing the Online Anger, but it’s important to note that not all social media mentions require a response. (Gasp!) A few months ago Jonathan Michael at Bplans.com posted the handy Response Flowchart below that not only helps you separate the trolls from customers you can actually help, but how best to respond. If nothing else, taking the time to go through this process before responding to a particularly nasty ...
IKR? I'm keeping an eye on it and if Chrome releases an update that returns the ability to adjust the…