When To Clap & What To Wear: Two Remarkably Practical Guides You Can Use


By: Drew McManus

In: Arts Admin, Customer Service

Chattanooga Symphony & Orchestra concertmaster Holly Mulcahy has been on a tear as of late by tackling two of the most difficult questions arts orgs (especially classical music groups) encounter on a regular basis: when to clap and what to wear.

Mulcahy addresses each in separate posts at her blog, Neo Classical, and unlike the typical examination of these well-worn topics, she provides a wealth of useful insight geared far more toward making patrons feel comfortable in their own skin and far more likely to have a good experience. As arts administrations we know that means they are far more likely to become repeat ticket buyers and engage with the group in a meaningful way.

It’s worth noting that both posts are published under a creative commons Attribution-NonCommercial-NoDerivs license that allows anyone to use the content free of charge so long as it is not for commercial gain, unedited (although excerpted is okay), and attributed to the author plus source. Consequently, both of these contributions would make excellent resource content for your customer service material plus Mulcahy’s blog has a contact form so you can probably reach out directly to trade notes.

The posts have already been featured everywhere from Norm Lebrecht’s SlippedDisc and Arts Journal to a bevy of radio and other online culture outlets so odds are, you’ve probably come across them elsewhere but just in case, here are both in one resource:

[button link=”https://www.insidethearts.com/neoclassical/2014/12/what-to-wear-to-the-symphony/” bg_color=”#E6353A” border=”#E6353A”]What To Wear To The Symphony[/button]

[button link=”https://www.insidethearts.com/neoclassical/2015/04/when-to-clap-at-the-symphony-a-guideline/” bg_color=”#E6353A” border=”#E6353A”]When To Clap At The Symphony: A Guideline[/button]

When To Clap & What To Wear: Two Remarkably Practical Guides You Can Use

Drew McManus
Drew McManus
In addition to my consulting business, I'm also the Principal of Venture Industries Online but don’t let that title fool you into thinking I'm just a tech geek. I bring 20+ years of global broad-based arts consulting experience to the table to help clients break the cycle of choosing one-size-fits-none solutions and instead, deliver options allowing them to get ahead of the tech curve instead of trying to catch up by going slower. With the vision of legacy support strategy and the delights of creative insights, my mission is to deliver a sophisticated next generation technology designed especially for the field of performing arts. The first step in that journey began in 2010 when The Venture Platform was released, a purpose-designed managed website development solution designed especially for arts organizations and artists. For fun, I write a daily blog about the orchestra business, provide a platform for arts insiders to speak their mind, lead a team of intrepid arts pros to hack the arts, lead an arts business incubator, and love a good coffee drink.
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