A.D.E.I has to be more than checking a box

My colleague and frequent collaborator Ann Marie Sorrell is fond of saying that engagement with diverse communities must be more than “checking a box” and she’s absolutely correct.  Ann Marie and I are long-time collaborators in this work, starting with a multi-year initiative many years ago at Palm Beach Opera. As National Black Business Month has just concluded, I’m reminded of an article in The New York Times which brought this concept to the front ...

Find Out Who’s Tuned In To Arts Organizations Today

The folks at Capacity Interactive (CI) recently published the latest installment of their Performing Arts Ticket Buyer Media Usage Study. The previous installment was released right before COVID-19 so as I’m sure you can imagine, a lot has changed. I’m still reviewing the content but a few items that jumped out at me from the Key Findings include: 96% of ticket buyers plan to come back to your venues after the pandemic. 90% of respondents ...

Using Parkinson’s Law To Become A Better Manager

This series is designed to help those working in the arts and culture sector apply user experience (UX) best practices to daily content management tasks. Using Jon Yablonski’s collection at LawsOfUX.com that gathers best practices designers consider when building user interfaces, today’s installment will focus on Parkinson’s Law. Parkinson’s Law Per https://lawsofux.com/parkinsons-law/ here’s how Parkinson’s Law is defined: Any task will inflate until all of the available time is spent. Limit the time it takes to complete a task ...

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