The Best Time To Send Email

The one question I always get when I talk about email marketing at conferences or in workshops is, “When is the best day and time to send an email?” My answer is, inevitably, something about how there isn’t a definite answer for this. Each organization is different as is targeting segment within an organization’s list. For example, if you have segments of parents (to whom you talk about your children’s programs) and your segment of subscribers will probably prefer different send times. That said, I believe it is good to be aware … Read more

Who Should Receive Your Email Newsletter

Who Should Receive Your Email Newsletter?

You may remember this post I wrote a while ago about why people unsubscribe from your emails. At the end, I propose the idea that your email newsletter should not be sent to everyone on your list (or to the people on all of your lists, depending on how you have it organized). As marketing evolves, relevance is becoming more and more important.  Sending your patrons (and prospective patrons) the most relevant communications is key to not only selling tickets but to engage them in your brand. Do you have low open … Read more

Onboarding

Using Onboarding Techniques To Improve Web Engagement

If you’re looking for some low hanging fruit to improve online engagement with users, look no further than using an onboarding email campaign to introduce website visitors to key functions of your website. Ideally, you’re capturing user email info at your website; it might be via newsletter subscription or a new user registration. Regardless of which capture point it is, knowing that the lead came in through your website is a crucial step in determining if they are well suited for a web engagement onboarding campaign. Why This Matters For arts organizations … Read more

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