Meeting Your Legal Duty Of Care In Post-Covid Reopening

In another post, we had shared some general guidance provided by the Downtown Professionals Network for re-opening arts and cultural venues as Covid-19 restrictions ease up. The Event Safety Alliance, which is comprised of over 300 professionals from live event venues of all sizes, has recently issued a Reopening Guide that provides much more detailed guidance in this regard. While it is focused on live events, a great deal of the content is applicable to any organization that has people physically present in their spaces. The guide isn’t meant to be exhaustive … Read more

Download the free Basic Handbook for Ushers by Joe Patti

Basic Handbook for Ushering

One of the most important elements of the experience when attending a performing arts event is the audience interaction with the front of house staff: ushers, ticket office, concessions, merchandisers, parking attendants, etc. The experience people have with these staff members sets the tone for the entire event. A warm, efficient welcome can make mediocre performance seem better than it is but a great show can be soured five minutes after people walk in the door if they are poorly treated. I recently worked up a basic handbook for ushers I thought … Read more

I Dont Always Volunteer

It’s National Volunteer Week, What’s Your Volunteer Story?

[vc_row][vc_column][vc_column_text]April 23-29 is National Volunteer Week where organizations can recognize and thank volunteers for everything that offer. We’re curious to hear your stories; take a moment to share something in the comment section and while you’re thinking about that, here are some volunteer oriented topics and resources. In the meantime, we have all sorts of volunteer topic oriented articles at ArtsHacker covering everything from special software you can use to help screen volunteers, hacks on improving organization skills, protecting yourself and your volunteers with the right kinds of waivers, and tools to help … Read more

Send this to a friend