Ignoring The Online Anger
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Back in February I wrote about Embracing the Online Anger, but it’s important to note that not all social media mentions require a response. (Gasp!) A few months ago Jonathan Michael at Bplans.com posted the handy Response Flowchart below that not only helps you separate the trolls from customers you can actually help, but how best to respond. If nothing else, taking the time to go through this process before responding to a particularly nasty …
Much Ado About Streaming
Thanks to SXSW, streaming video has been popping up all over the interwebs lately. Not video from the event–though that’s available too–but specifically a couple of apps designed for live, instant, streaming video promoted through your social media feeds. So let’s take a look at Meerkat & Periscope and kick the tires. Meerkat is an independent app, Periscope was developed independently before being bought by Twitter. They both let you stream live video directly from your …
Review: Outlook for Mobile
Question: Do you use Microsoft Outlook on your computer at work? If you work for a corporation that has an IT department, the answer undoubtedly has to be ‘yes’. When using Outlook on a Windows machine or on a Mac, I need an avalanche of Advil to get through reading and responding to the contents of in my inbox. Apple’s Mail.app on iOS is perfectly functional, but it is by no means a fantastic tool. Android has …
Reaching the Next Generation of American Giving
I sat in an Association of Fundraising Professionals (AFP) luncheon recently discussing different generational traits from the four generations currently in the work force and how best to market to, work with, and, since it was AFP, how to raise money from them. The speaker showed Blackbaud’s The Next Generation of American Giving before his presentation and I thought it was a great visualization of generational traits and trends. [box type=”note”]Take-aways from the video: Fundraising …
Thank you for the authoritative read on this issue. To me, being able to actually see the icon in the…