All About That (Data)base

I have a lousy memory but a fabulous database system. Wolf Trap Opera gets frequent inquiries about the tools and processes we use to track the thousands of singers who audition for our company. The answer? A robust Filemaker Pro database. I’ve suffered unhappily through forced usage of Access, Quark and other clunky database programs. Unlike these cousins, Filemaker is customizable, elegant and versatile. Its capabilities far outreach what most of us need, but it is increasingly easy to use on an entry level, and it can grow with you. The street price … Read more

Building Subscription Renewal Forms Using Adobe InDesign

It’s about that time of year for many arts organizations – season subscription renewal time! I always find this a hectic but exciting time of the year – finalizing programming and guest artists, locking in pricing and scale-of-hall changes, firming up packaging, and so forth. What’s not to love?! I know that many ticket systems offer a template invoice for subscription renewal. But I’ve never used one for the three ticket systems I’ve worked with. For the past nine years while working in the orchestra business, I have been using this hack … Read more

zapier

Get To Know Zapier: Your Ultimate Connectivity Swiss Army Knife

If you or your organization have ever attempted to connect or sync data between mutually exclusive apps and software, you likely know the heartache that is dealing with APIs, or application program interfaces, the language that allows one piece of software to communicate with another. Fortunately, there is a growing movement within the tech industry that has given birth to the app automation service provider. In this instance, when we use the term “app” we mean everything from Facebook and WordPress to Gmail and MailChimp, it also includes database/ticketing services like SalesForce, … Read more

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