Getting Into Instagram’s New Algorithm Rhythm
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If you’ve been following ArtsHacker’s recent exploration of Instagram, you’re already well on your way to making the most of this very visual social media tool. And change being the only thing you can rely on these days, Instagram recently announced they will be implementing an algorithm to show users posts they are “most interested in” first, rather than in strict chronological order. This is in the same vein as how Facebook (and now Twitter, ...
Twitter Helps You Go Private With Customer Service
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Around this time last year I posted about Embracing the Online Anger, and one of the topics I’ve been meaning to explore further was how to handle customer service issues on Twitter. The recent good news on that front is that Twitter itself has made it easier to transition a customer to using Direct Messages (DMs) to interact with you, rather than corresponding via a public conversation.
Click Here To Party Like It’s 1999
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We’ve all done it: click here to learn more. But what does “click here” even mean in an age of touchscreens and wearables? Back in the previous century we may have had to be a bit more explicit about how the internet works, but chances are your average patron is no longer using a mouse to interact with you, so isn’t it high time we were a little more creative with our links? It only ...
Thank you for the authoritative read on this issue. To me, being able to actually see the icon in the…