Embracing The Online Anger
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My experience in managing social media for an arts organization was overwhelmingly positive. More than 99% of the time, patrons on Twitter had wonderful things to say about the venue, the performances, and the customer care they received. But as anyone who’s managed an organizational account knows, it’s not all sunshine, lollipops and rainbows when something goes wrong. It’s easy to complain on Twitter, and, dare I say it, it’s easy to be downright nasty. So when your ...
Learn To Communicate Clearly With These Punctuation & Grammar Guides
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In an age of twitter lingo, texting, and autospell it can become all too easy to let your grammar and punctuation chops get rusty; fortunately, we have a few guides you can keep handy that will help you stay sharp. The Punctuation Guide This enormously useful guide (h/t LifeHacker.com) is stupid simple to use, all you need to do is click on a punctuation mark and learn all about it alongside a quick list of ...
Manage Virtual Teams Remotely
If you are a freelancer and/or part of a virtual team, Producteev.com may be helpful for you and your team to stay on track! I was introduced to Producteev, a free online project management platform, when I commissioned a major website and rebrand for the Golandsky Institute. We had hired a web developer in Tennessee, but we are based in New York/Philadelphia. Instead of countless emails getting opened/misplaced/lost, Producteev allows all team members to input info, ...
Thank you for the authoritative read on this issue. To me, being able to actually see the icon in the…