website ux mistakes

The Top 10 Web Design Mistakes We’re Still Making

The Nielsen Norman Group is made up of researchers who have literally written the books on user experience and usability. Their website is full of helpful articles that you can use to make improvements to your website that are supported by actual research and core to how humans interact with interfaces, not just what’s trendy and looks ‘current’. On October 30th they posted the article “Top 10 Enduring Web-Design Mistakes” that provides a great summary of …

Giving Tuesday

UPDATE: Getting Ready For Giving Tuesday

In October, 2015, I wrote an ArtsHacker article all about preparing your organization for Giving Tuesday.  Now in it’s 5th year, it’s on November 29, a few days earlier than last year. Giving Tuesday is the Tuesday after Thanksgiving (as in Thanksgiving, Black Friday, Small Business Saturday, Sunday, Cyber Monday, Giving Tuesday).  It is designed to kick off the last bit of charitable giving for the year and create a sort-of party atmosphere around giving. According …

3 Things All Your Facebook Posts Should Have

3 Things All Your Facebook Posts Should Have

We all do Facebook, right? Whether you do organic posts, paid posts, or a combination of the two, there are three things that your posts should have to make them more effective. The goal with Facebook (or any social media, really) is engagement.  “Reach” doesn’t really matter if no one is engaging with your content. It goes without saying that your post copy should be engaging and relevant.  I usually recommend no more than 3-4 …

Using Data to Make Your Website Better...Stronger...FASTER

Using Data to Make Your Website Better…Stronger…FASTER

Recently, fellow ArtsHacker, Ceci Dadisman, and I enjoyed giving a presentation to attendees of the Institute of Outdoor Theatre 2016 conference on how to use Google Analytics (GA) to make data-driven improvements to website content and layouts. The session was a huge hit and unlike our other GA oriented sessions over the past year (NAMPC2015 and ArtsMidwest2016), this one focused more on using out-of-the-box GA features, which made the material more readily usable for professionals …