A Guide To Better Donor Communications

I recently wrote a bit of a rant on Medium about the need to be more insightful in terms of how we communicate with our donors. This led me to think about the tactical side of that and how that would be implemented in a communications campaign. We tend to start with a patron’s donor level in creating messaging for an appeal. Whilst the amount of a gift is important information, so is the level ...

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An Updated And Expanded Must-Have Google Analytics Settings Deck

Earlier this week, I had the pleasure of running a workshop on Must-Have Google Analytics Settings for the League of Chicago Theatres. The 90 minute session included an updated and expanded version of the Click. Click. Done. session that’s been a hit at several nonprofit arts admin conferences over the past several years. I want to extend my thanks to the League’s Director of Member Services, Ben Thiem, for organizing everything and to all of ...

More About Open Meeting Laws & Non-Profits

Three years ago, I wrote an entry about non-profits and open meeting laws. In the last year or so, people have been posting a lot of questions on that post about the laws governing different states. In the interest of helping people out, I have been trying to do research and provide answers. But as I note in pretty much every answer I give, I am basically just doing Google searches to find answers. Given ...