All About That (Data)base

I have a lousy memory but a fabulous database system. Wolf Trap Opera gets frequent inquiries about the tools and processes we use to track the thousands of singers who audition for our company. The answer? A robust Filemaker Pro database. I’ve suffered unhappily through forced usage of Access, Quark and other clunky database programs. Unlike these cousins, Filemaker is customizable, elegant and versatile. Its capabilities far outreach what most of us need, but it is ...

2015 resolutions

5 Resolutions for ’15

By now you’re fully back in the post-holiday work groove, but it’s never too late to make (or follow through) on some 2015 resolutions to make sure that groove doesn’t become a rut. With the sense that there’s probably always room for improvement in these areas, here are 5 resolutions we can all get behind in 2015: 1. Adopt the Email Charter Yeah, I know – I mentioned this in my Christmas Wish List too. ...

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Building Subscription Renewal Forms Using Adobe InDesign

It’s about that time of year for many arts organizations – season subscription renewal time! I always find this a hectic but exciting time of the year – finalizing programming and guest artists, locking in pricing and scale-of-hall changes, firming up packaging, and so forth. What’s not to love?! I know that many ticket systems offer a template invoice for subscription renewal. But I’ve never used one for the three ticket systems I’ve worked with. ...