
Basic Handbook for Ushering
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One of the most important elements of the experience when attending a performing arts event is the audience interaction with the front of house staff: ushers, ticket office, concessions, merchandisers, parking attendants, etc. The experience people have with these staff members sets the tone for the entire event. A warm, efficient welcome can make mediocre performance seem better than it is but a great show can be soured five minutes after people walk in the ...

Stages of Board Life Cycle
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Non-Profit Quarterly recently published a piece charting out the cyclic nature of boards of directors. If ever you have been frustrated with your board and wondered why it is acting the way it is or if you love your board and prayed the great dynamic would stay that way forever, it is worth reading the piece to better understand what is happening and where things are probably headed. In the piece, author Julia Classen examines ...

Contracting Closer Look: Indemnification Clause
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The indemnification clause is a part of a contract that is often difficult to understand. Even after reading this post, you will still want to consult a lawyer, but you will be more aware of what to pay attention to when it comes to the indemnification clause. Even if it isn’t labeled, the language of the clause is pretty distinctive running something like “X will indemnify, defend and hold harmless…against any claims, judgments, costs, fees, ...
Thank you for the authoritative read on this issue. To me, being able to actually see the icon in the…