Check Your Tone

Given that we’re all using written communication more than usual, it’s a good idea to take a step back and consider tone. Unless you’re all-in on injecting emojis into everyday business communication, you should consider spot checking using a tone analyzer. To that end, visit IBM’s tone analyzer demo. Since the onset of COVID-19 shutdowns, I’ve been testing a cross-section of my email messages through the analyzer to make sure I’m not falling into any bad habits, such as injecting too much “anger,” “fear,” “sadness,” or “tentative” tones into my messages. I’ve … Read more

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