Cialdini’s Universal Principles of Influence Expanded and Updated

Author, expert, and researcher Robert Cialdini has published a new and expanded edition of his seminal book INFLUENCE. His Six Principles of Persuasion are essential learning for us as marketers. He recently was interviewed by Roger Dooley of Neuroscience Marketing. I found it to be incredibly useful and interesting and I think you will, too:

Sold-Out Ticket Scams Start Hitting Social Media

Scammers haven’t wasted any time attempting to suck blood from the turnip of burgeoning performing arts org concert activity. The latest attempt to exploit organizations focuses on events that are at capacity or sell out quickly thanks to limited numbers of seats available due to COVID restrictions. The scam is straightforward enough: Fake user posts a comment to an event post at your Facebook wall saying they have some of the limited quantity tickets but can’t attend. Scammer claims to verify legitimacy of tickets. Scammer requires the mark to send payment directly … Read more

Why Plain Language Is Imperative For Our Survival

I’ve been on a war against jargon for a long time. Recently, I’ve come across a couple of things that reinforce the fact that we need to stop using jargon along with overly ornate language. I’d like to share them with you here. We must understand that not everyone has a doctorate-worthy vocabulary level. Even for those who are exceptionally deft with language, messaging that is around 6th-8th grade level resonates because it is easy comprehend quickly. Many leaders employ this type of communication with great success like Steve Jobs, Elon Musk, … Read more

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