How Ready Is Your Long And Short Term Crisis Planning?

In a crisis, arts organizations face challenges that other business entities don’t. After Hurricane Katrina, SouthArts created a program called ArtsReady that serves as a resource for arts organizations providing information on common concerns as well as those specific to arts organizations. The ArtsReady site provides links to a number of good planning resources. Not long ago, someone posted on a LinkedIn forum asking if any arts organization had created an active shooter policy. At ...

social media response flowchart

Ignoring The Online Anger

Back in February I wrote about Embracing the Online Anger, but it’s important to note that not all social media mentions require a response. (Gasp!) A few months ago Jonathan Michael at Bplans.com posted the handy Response Flowchart below that not only helps you separate the trolls from customers you can actually help, but how best to respond. If nothing else, taking the time to go through this process before responding to a particularly nasty ...

How Are We Celebrating Women’s History Month?

  March is Women’s History Month and on March 8, many celebrated International Women’s Day by lauding the accomplishments of women and by pointing out the many issues that still affect women. The Chattanooga Symphony & Opera is doing it’s part to celebrate Women’s History Month with a performance this Thursday of Jennifer Higdon’s Violin Concerto.  Not only is the concert featuring a piece by a female composer, the soloist is a female, CSO concertmaster ...

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