Basic Handbook for Ushering
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One of the most important elements of the experience when attending a performing arts event is the audience interaction with the front of house staff: ushers, ticket office, concessions, merchandisers, parking attendants, etc. The experience people have with these staff members sets the tone for the entire event. A warm, efficient welcome can make mediocre performance seem better than it is but a great show can be soured five minutes after people walk in the ...
Git With The Program And Don’t Stress When Deleting Stuff
There’s this sinking feeling you get when you delete a file or revise something you’ve been writing and forget to save. It’s like, “Wait, what did I just click OK about?” The system asks you if you are sure and you get so used to clicking OK, that you just do. That’s when you realize you just agreed that your hard work can be safely deleted forever. Maybe you immediately open Google and try find ...
Stages of Board Life Cycle
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Non-Profit Quarterly recently published a piece charting out the cyclic nature of boards of directors. If ever you have been frustrated with your board and wondered why it is acting the way it is or if you love your board and prayed the great dynamic would stay that way forever, it is worth reading the piece to better understand what is happening and where things are probably headed. In the piece, author Julia Classen examines ...
Thank you for the authoritative read on this issue. To me, being able to actually see the icon in the…