Top 5 Reasons Why ‘The Customer Is Always Right’ Is Wrong
I have always believed in this phrase. This doesn’t mean I don’t strive to deliver the best customer service I can to each and every patron, but sometimes a patron becomes so toxic or argumentative, that breaking up with them is the best thing to do for your organization, and for the employees or volunteers who man the box office. I found this great article on Huffington Post that explains why the customer isn’t always ...
Five Fabuluxe Business Meeting Spots In New York City
I absolutely love New York. Every time I have the chance to go, I do! While I’m based in Philadelphia, New York is just a day trip away and due to my management roles, I’m often doing business in the city. I primarily conduct meetings in the Meatpacking District because it is one of the trendiest spots at the moment. Even though I’m in the classical music industry that’s not known for staying abreast of ...
Get To Know artshacker.com
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Today marks the launch of artshacker.com, a site dedicated to providing practical tips, tricks, and pointers for getting things done as an arts manager. ArtsHacker is the result of good old fashioned necessity; up until the time of its launch, the field of nonprofit performing arts administration has been awash in a sea of theory and visioning. There are new models aplenty and regardless of their value, they don’t amount to a hill of beans ...
IKR? I'm keeping an eye on it and if Chrome releases an update that returns the ability to adjust the…