
Everything I Ever Needed To Know About Arts Marketing, I Learned From Mister Rogers
It’s no secret that I’m a huge fan of Mister Rogers’ Neighborhood. When I was a kid, it was the only TV show I was allowed to watch. (I’m not kidding, ask my mother.) As a native Pittsburgher, I was lucky enough to be in his presence with some frequency. I saw him more than once at Pittsburgh Symphony Orchestra concerts and even got the chance to talk with him briefly after a Renée Fleming …

12 Dark Pattern Tactics And How To Make Sure You Aren’t Using Them
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Undoubtedly, arts organizations want to maintain as large of a list of engaged subscribers as possible when it comes to their users. But there’s a fine line between encouraging ongoing engagement and outright tricking patrons into signing up or making purchases they didn’t mean to. That’s exactly what Dark Patterns are; tricks used to make users engage in an action they didn’t intend. User Experience professional Harry Brignull is a champion of calling out Dark …

Easy Meeting Scheduling With Doodle
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If I can put on my grumpy Gen-X arts admin hat for a moment, I have to say that the older I get, the less I enjoy trying new apps. Instead, finding something that works and sticking with it holds a lot of value. Having said that, when I do run across something new that makes me want to switch, it’s really exciting. Case in point, I started using Doodle to schedule meetings across multiple …

The Best Time To Send Email
The one question I always get when I talk about email marketing at conferences or in workshops is, “When is the best day and time to send an email?” My answer is, inevitably, something about how there isn’t a definite answer for this. Each organization is different as is targeting segment within an organization’s list. For example, if you have segments of parents (to whom you talk about your children’s programs) and your segment of …
Thank you for the authoritative read on this issue. To me, being able to actually see the icon in the…