Everything We Know About The Facebook Feed Changes So Far

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By: Ceci Dadisman

In: Marketing & Communications,

Ok, so Facebook has announced changes to how it displays content in the feed and people are freaking out. And not in a good way.

Here’s what is happening:

Posts from family and Friends be prioritized

According to VP of News Feed Adam Mosseri, Facebook will prioritize “posts that inspire back-and-forth discussion in the comments and posts that you might want to share and react to. Because space in News Feed is limited, showing more posts from friends and family and updates that spark conversation means we’ll show less public content, including videos and other posts from publishers or businesses.”

Most of this is nothing new. Facebook has been prioritizing posts that get more engagement for some time now. One interesting thing to note is that just last month, they announced that they will demote so-called “engagement-bait” posts; ones that asked people to like, react, or share. Yes, some of these kinds of posts are the work of bad actors, but many brands and media outlets use similar tactics to encourage genuine engagement. It will be interesting to see how this is handled.

It is important to note that users can still choose what they want to “see first” in their feed by changing the Facebook settings.

Video posts will be deprioritized

Remember just recently when Facebook encouraged everyone to post video content because it would be ranked higher? Well, video is now being seen as a “passive experience” and won’t carry as much weight as it used to.

Live video will still be seen as highly engaging content and will be prioritized, though.

The big picture

Yes, this is a change but many of these things have already been happening for some time. Facebook has been a pay-to-play environment for Pages for years at this point.

What this does tell us is that we, arts organizations, need to do a better job of creating real engagement among patrons and potential patrons. We need to be posting highly shareable content; content that is genuinely interesting with which people want to engage.

This also brings up the need for us to make a concerted effort to integrate influencer marketing and UGC into our communications activities. (If you get my weekly arts marketing email, you know that I’ve been a proponent of both of these things for some time.)

Solution-based thinking

There are a variety of way your organization can re-focus its Facebook approach to post more engaging content. (Hint: these are things we should be doing anyway.)

  • Work with influencers in your area to increase the amount of content they post about your organization.
    • Invite them to interactive experiences such as Tweet Seats.
    • Provide them a behind-the-scenes experience (with the understanding that they will post about it on social).
  • Encourage attendees at your events to post on social media before, during, or after the event.
    • Perhaps offer a discount on tickets to future events if they post using your hashtag.
    • Set up a photo booth with fun props where people want to participate.
    • Create a lobby scavenger hunt with a social media element.
  • Create more interesting content leading up to your events.
    • Create highly shareable, fun videos or images (this series from Pittsburgh Ballet Theatre is still one of my faves)
    • Present behind-the-scenes content through the eyes of the performers or crew
    • Publish and share listicles or quizzes related to either the show or the experience.
    • Arrange for a cast or crew member to take over your organization’s Facebook or Instagram account for a day.

I’m sure that you are already thinking of things you can implement at your organization.  Now that you’re inspired, channel your inner Tom Haverford and start compiling all of your great ideas.

Let’s get to work.

Additional Resources

The full post by VP of News Feed Adam Mosseri

Here is the full statement from Mosseri:

News Feed FYI: Bringing People Closer Together

Posted by Facebook on Thursday, January 11, 2018

Is it just me, or does this remind you a little too much of the Gryzzlbox episode of Parks and Recreation? (Particularly at 10:36.) 

Facebook Overhauls News Feed to Focus on What Friends and Family Share – New York Times

‘Media is collateral damage’: Publishers react to Facebook’s sweeping News Feed changes – Business Insider

Facebook feed change sacrifices time spent and news outlets for ‘well-being’ – Techcrunch

Facebook Focuses News Feed On Friends And Family, Curbing The Reach Of Brands And Media – Forbes

Ceci Dadisman
Author
Ceci Dadisman
Ceci Dadisman is a marketing professional with more than 15 years of experience creating effective communications campaigns utilizing innovative, forward thinking methods. She is nationally recognized as a leader in digital marketing and specializes in multichannel communications campaigns. A frequent public speaker, Ceci’s recent and upcoming engagements feature national conference appearances at NTEN, Museums and the Web, National Arts Marketing Project, Arts Midwest, American Alliance of Museums, OPERA America, Midwest Museums Association, and Chorus America in addition to many other local and regional events. Known for her easy-going and vernacular style, she creates open learning environments with an emphasis on information sharing and useful takeaways. She is a member of the National Arts Marketing Project Advisory Committee and the West Virginia University College of Creative Arts Visiting Committee, and is a mentor in West Virginia University’s Creative Consultant program. She also teaches the arts marketing course at West Virginia University’s College of Creative Arts and is on the faculty of Chorus America’s Chorus Management Institute. Ceci was born and raised in Pittsburgh, PA and graduated from West Virginia University’s College of Creative Arts. She currently lives in Cleveland, Ohio.
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