Board Chairs Blaze The Trail And Set The Pace

Board Chairs Blaze The Trail And Set The Pace

Since the board of directors is ultimately responsible for the governance and direction of a non-profit organization, the role of board chair is rather crucial. Recently Non-Profit Quarterly hosted a webinar titled, “The Pivotal Role of the Nonprofit Board Chair: Beyond Meeting Facilitation” which was based on the results of Board Source’s recent Leading With Intent study. As you might imagine, the leadership the board chair exhibited set the tone for the way the entire board operated, which in turn had an impact upon the job satisfaction experienced by the organization’s executive … Read more

(Re-Examining) Co-Leadership As An Organizational Model

(Re-Examining) Co-Leadership As An Organizational Model

Given the concerning lack of transition planning for leadership, there is increasing discussion about how general non-profits should adopt a shared leadership model, in some cases citing the example of the performing arts. In the meantime, many performing arts organizations have been moving in the opposite direction consolidating artistic and business management roles into a single person in order to save money. The performing arts model, as well as some of those suggested in the other articles I have linked to, tend to have the roles separated along right brain/left brain responsibilities … Read more

Trust Is More Important To A Box Office Than Ticket Stock

Trust Is More Important To A Box Office Than Ticket Stock

It is often stated that front of house operations are among the most important for a performing arts entity because it is the first point of contact the general public has with the organization.  Front of House staff generally encompasses the ticket office, ushers, concessions/merchandising and activities related to them (valet parking, for example). It isn’t just a matter of public relations. Some of the front of house staff are also responsible for the safety of the audience in the event of an emergency. Those who directly supervise staff in these areas … Read more

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